Below are useful documents that are available to download. The Association’s Approved Policies are available upon request, please email customerservices@lrha.co.uk.
Anti-Bribery and Corruption Policy May 2019
Whistleblowing Policy May 2019
Complaint Policy September 2020
Complaint Procedure Flowchart September 2020
Customer Services Standards 2019
Mutual Exchange document November 2020
Property Condition & Letting Standard 2019
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