Below are useful documents that are available to download. The Association's Approved Policies are available upon request, please email customerservices@lrha.co.uk.
Anti-Bribery and Corruption Policy May 2019
Whistleblowing Policy May 2019
Register of Declarations of Interest
Complaint Policy September 2020
Complaint Procedure Flowchart September 2020
Customer Services Standards 2019
Mutual Exchange document November 2020
Property Condition & Letting Standard 2019
Vermin & Pest Control - Residents Responsibility
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