Below are useful documents that are available to download. The Association’s Approved Policies are available upon request, please email customerservices@lrha.co.uk.
Annual Report & Financial Statements 22-23
Anti-Bribery and Corruption Policy May 2019
Whistleblowing Policy May 2019
Register of Declarations of Interest
Equality and Diversity 2022.23
Operational Key Performance Indicators
Resident Representative – Terms of Reference
Customer Service Standards 2023
Mutual Exchange document November 2020
Property Condition & Letting Standard 2022
Vermin & Pest Control – Residents Responsibility
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