Identity and contact details of the Data Controller
Lincolnshire Rural Housing Association Ltd (the Association / Lincs Rural Housing) is a controller of personal information for the purposes of the General Data Protection Regulations 2018 (GDPR). The contact details for data protection purposes are:
Markime House, Pooles Lane, Spilsby, Lincolnshire PE23 5EY
The Data Protection Officer is Michelle Turner (Head of Finance) and can be contacted on the details above.
Purpose of this Privacy Notice
This Privacy Notice informs you of what to expect when the Association processes your personal information, the purpose for processing the data, and the legal basis.
Lincs Rural Housing needs to collect, process and store personal information about you and household members in order to operate as a landlord.
Legal Basis for Processing Personal Information
The Association will always endeavour to get your consent to process your personal information. If the Association is unable to gain your consent there are may remain other reasons for processing your personal information under the GDPR, which includes:
Legitimate interests – Where it is in our legitimate business interests as a housing association (defined in accordance with 1985 Housing Associations Act) to process your information,
Legal obligation – Where there is a legal obligation or an obligation under a contract to process information,
Vital interests – Where the Association needs to protect the vital interests of you or another person.
Information we may hold about you and how we use it
We process your personal information which relates to your relationship with the Association and to enable us to develop improved services for residents. The information the Association holds will generally be provided by you on application forms or during communications with you and may include:
How is your personal information managed?
The Association processes your personal information in accordance with the principles of the General Data Protection Regulation 2018 and is treated lawfully, fairly and in a transparent manner ensuring information is:
Processed only for the specified purpose,
Kept up to date, accurate and relevant. (Please inform the Association of any changes in your personal information),
Not kept for longer than is necessary and
How long will the Association store your personal information?
The Association will only hold your personal information during its relationship with you and for a set period thereafter to allow the Association to meet its legal obligations, including resolving any issues following the end of a Tenancy Agreement if necessary.
Who will the Association share your personal data with?
There may be times when the Association will be required to share your personal information with a third party such as: service providers acting as processors based in the UK who provide IT and system administration services, email or website hosting services; contractors to enable them to contact you to arrange for repairs to be undertaken on your home; or other third parties where the Association is legally required to do so.
How to access your personal information
Individuals have the following rights under the General Data Protection Regulation 2018:
The personal data is no longer necessary for the purpose which it was originally collected or processed, if you withdraw consent, if you object to the processing and there is no overriding legitimate interest for the Association to continue the processing, where the information was unlawfully processed or if the personal information has to be erased in order to comply with a legal obligation.
Data Protection Complaints
If you are not satisfied with the way the Association is processing your personal information please let us know using the contact details above.
You also have the right to contact the Information Commissioner, who regulates compliance with Data Protection Regulation and laws at:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
0303 123 1113