Tenant Satisfaction Measures

We’re on a mission to make your homes the best possible place to live, and your voice is key to this journey!

LRHA are again joining up with Acuity to deliver you our Tenant Satisfaction Measures Survey and we need YOU to share your experiences. This is your chance to let us know what we’re doing right, where we can improve, and any ideas you might have for the future of your home and community.

We want to understand what the most important issues and priorities are for you, so please take a few minutes to give us your views.

Why Participate?

  • Your feedback directly shapes our services and amenities.
  • It’s quick, easy and can be done from the comfort of your home.
  • Plus, you’ll be entered into a draw to win a £50 shopping voucher just for sharing your thoughts!

How to get involved:

  1. Check your Email inbox for the survey link.
  2. Check your letter box for a postal survey
  3. Acuity may ring you with your survey. The number displayed is 01273 093939.
  4. Fill out the survey – it only takes 5 minutes!

Don’t sit on the fence!

Where possible, please avoid selecting neutral options (neither satisfied nor dissatisfied) when responding to the survey. We encourage you to choose an option that best reflects your experience.

Let’s work together to create a community we’re all proud to call home.

To see FAQ’s click here


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