Safeguarding In Your Community

What is Safeguarding?

Safeguarding means to guard people’s right to live in safety, without neglect or abuse.    Safeguarding involves people and organisations who work together using commonly shared policies and procedures to stop and prevent abuse and neglect happening and to tackle these issues where they occur.  We work closely with other agencies to promote people’s welfare and protect them from harm.

All employees of Lincs Rural have a role to play in identifying concerns, sharing information and taking action when issues are identified.

The Care Act 2014

The Care Act 2014 sets out six key principles that underpin all safeguarding work:

Empowerment – Personalisation and the presumption of person-led decisions and informed consent.

Prevention – It is better to take action before harm occurs.

Proportionality – Proportionate and least intrusive response appropriate to the risk presented.

Protection – Support and representation for those in greatest need.

Partnership – Local solutions through services working with their communities. Communities have a part to play in preventing, detecting and reporting neglect and abuse.

Accountability – Accountability and transparency in delivering safeguarding.

As a housing provider, we have a duty to work together with local authorities implementing their statutory duties around safeguarding.  This may include conducting enquiries into incidents, sharing information or engaging with local Safeguarding authorities.

What is Abuse?

Abuse can take many different forms:

Physical abuse – hitting, slapping, pushing, kicking, punching, misuse of medication, restraint or inappropriate sanctions

Sexual abuse – rape, sexual assault or any sexual act to which the vulnerable person has not given their consent.

Emotional and psychological abuse – emotional abuse, verbal abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, isolation or withdrawal from supportive networks or services.

Discriminatory abuse – abuse based on someone’s race, sex, disability, faith, sexual orientation, or age.  This can also include other forms of harassment including the use of slurs, hate crimes or hate related incidents.

Forced marriage – any marriage without the consent of one or both parties, any marriage under duress.

What happens when we are alerted to a Safeguarding issue?

We will carry out a risk assessment for all safeguarding issues that we become aware of.  We will then decide whether to make a referral to the relevant Local Authority Safeguarding Team.  If we do make a referral, the Local Authority Safeguarding Team will review what has happened and decide how best to proceed, whether that be continuing to follow Safeguarding procedures or to see if there is a more appropriate way to provide support.  Due to confidentiality we will not be able to communicate with you the outcomes of any referrals we make.

Who can you contact if you have a Safeguarding concern?

Everyone has the right to live in safety.  If you have any concerns or doubts about someone’s safety or the way someone is being treated don’t keep it to yourself.

You can contact our Resident Manager Katie Taylor on 01790754219 or by email at

For adult Safeguarding concerns you can call Lincolnshire County Council’s Customer Service Centre on 01522 782155 (out of hours, please call 01522 782333).  They will offer advice and pass your concerns on to trained officers who will take the relevant action.  You can also visit the Lincolnshire Safeguarding Adults Board website.

For concerns about children or young people you can call 01522 782111 or for further information you can visit the Lincolnshire Safeguarding Children Board website.


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