Housing Estates Assistant


Housing Estates Assistant


Permanent Contract

Salary £18,000 to £20,000

35 hours per week


About LRHA:

We are a vibrant organisation with an amazing culture. We offer competitive benefits that include generous annual leave, enhanced sick pay, employee assistance programme, private medical insurance, pension, mileage; and reward and recognition scheme.


You will also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you are helping people and communities across Lincolnshire to thrive.


We are an Investor in People Platinum organisation; this is the highest level of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.


About the role:

Administering cyclical and planned maintenance activities completed by approved contractors and the Property Maintenance Service. Preparations for works to be completed, including resident liaison, and recording of post works satisfaction, updating relevant components on the housing management system.


You will also undertake a range of inspections of the Association assets; to identify and implement programmes of work; work closely with residents; the Housing Repairs Co-ordinator and Resident Engagement Team; and update and maintain all relevant asset records for the property maintenance service.


Who we’re looking for:

You will be well-organised, professional, and thorough in your approach, friendly and approachable, but also caring and helpful in your approach to our vulnerable and older residents. You will be motivated and depending on your current skills, knowledge, and experience willing to undertake training within the role.


You will be computer literate, with experience of MS Office and Teams; and have the ability to learn and operate bespoke packages such as I-Auditor and Infotek.


You’ll have any IT devices, software, vehicle, tools, and equipment will be provided to you. You will be working from Markime House, Pooles Lane, Spilsby, PE23 5EY.

LRHA is committed to safeguarding and promoting the welfare of all and expects employees to share this commitment. Background checks and a Disclosure Barring Service (DBS) will form a part of the selection process.

If you are successful:

You’ll be joining a highly motivated and growing team, determined to play our part in ‘Helping Sustain Rural Communities’ and ‘To Provide homes for Rural People’.


You can bring all your skills and experience to the role which will:

  • Achieve high levels of resident satisfaction with the repairs service;
  • Ensure our residents live in safe and well-maintained homes;
  • Work with a range of professionals and have the opportunity for your own training and professional development; and
  • You’ll look forward to coming to work and doing a job that makes a difference to our residents.


What you will get in return:

Our package currently includes:

  • Competitive salaries which will reflect your skills, abilities, and experience.
  • 25 days annual leave plus bank holidays with a further 5 days concessionary / non occupational training days awarded at the discretion of the Chief Executive.
  • Employee Assistance Scheme offering a 24/7 confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing.
  • After completion of one year’s service, you will be invited to join the Association’s Medical Insurance scheme.
  • Pension scheme with an 8% employer contribution.
  • Enhanced sick pay policy.
  • Reward and recognition scheme.
  • Access to professional and personal development both in-house and via external routes.


How to Apply:

To start your LRHA journey – apply via Indeed, complete our Application Pack, including how your skills, competencies and experience match the role profile. You should also explain how you align with our culture and values.


These should be emailed to recruitment@lrha.co.uk. Please note we may contact candidates or close the vacancy prior to the closing date.


You may also contact Andy Haime (Head of Operations) for an informal conversation regarding the role.


Opening date: Monday 19 May 2022

Closing date: Monday 20 June 2022


Formal interviews: w/c Monday 4 July 2022




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